Terms & Conditions

Questions about these Terms? Get in touch:
  • Email: [email protected]
  • Address: 605D Great South Road, Manukau, Auckland 2104, New Zealand

14. Contact Us

We may update these Terms from time to time, for example as our services or the law change. Where you're an existing client, we'll let you know of any material changes that affect your engagement.

13. Changes to These Terms

These Terms are governed by the laws of New Zealand. Any dispute will first be raised directly between the parties in good faith before either party takes further action.

12. Disputes & Governing Law

Neither party is responsible for delays or failure to perform caused by events reasonably outside their control (such as natural disasters, internet or platform outages, or government action).

11. Force Majeure

  • To the fullest extent permitted by law, EverySec is not liable for any indirect, special, or consequential loss arising from our services.
  • Nothing in these Terms limits any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot legally be excluded.

10. Limitation of Liability

We bring real strategy and hands-on delivery to every engagement, but we can't guarantee specific outcomes — such as a set number of followers, leads, sales, or revenue — since results depend on many factors outside our control, including your market, offer, and industry conditions.

9. No Guaranteed Results

  • Content we create for you: ownership of content, graphics, captions, videos, and other deliverables created specifically for you transfers to you on full payment for the relevant work.
  • Our own materials: our website, brand, templates, internal frameworks, and any pre-existing tools or materials we use to deliver services remain our intellectual property.
  • Showcasing our work: we may wish to reference your business, results, or completed work in our own marketing (for example, as a case study) — we'll always ask for your permission first.

8. Intellectual Property

  • Where you give us access to your accounts or systems (email, social media, calendar, bookkeeping software, or similar), that access is used solely to deliver your agreed services. You remain the owner of those accounts at all times.
  • We treat all client information, business details, and account access as strictly confidential, and our team is bound by confidentiality obligations before working with any client information.
  • We ask the same of you: any non-public information you learn about our business, our team, or our other clients in the course of working with us should also be treated as confidential.

7. Account Access & Confidentiality

  • Providing timely access to the accounts, systems, and information we need to deliver your services (for example, email, calendar, social media, and Xero access).
  • Making sure any information, financial records, or brand assets you provide to us are accurate and that you have the right to share them.
  • Responding to requests for feedback, approvals, or information within a reasonable time, so our team can keep your work on schedule.
  • Keeping your account login details and any shared access secure on your end.

6. Your Responsibilities as a Client

Fees already paid are non-refundable once work has commenced, as they reflect time and work already committed by our team.

5. Refunds

  • During the minimum term: Early cancellation requires 30 days' written notice. You'll also need to pay either the fees for the remaining months of your minimum term, or — at our discretion — a balance equivalent to one month's fees.
  • After the minimum term: Either party may end the engagement by giving 30 days' written notice.
  • Termination for breach: We may pause or end an engagement immediately if fees remain unpaid, or if you breach these Terms in a way that isn't fixed within a reasonable time of us telling you about it.
  • On ending an engagement: we'll provide a reasonable handover of completed work and revoke our access to your accounts and systems within 10 business days, unless otherwise agreed.

4. Cancellation & Termination

  • Onboarding: A one-off onboarding fee applies to new client engagements, as set out in your proposal.
  • Packages: Our packages start from NZD$350 + GST per month; your specific package rate and inclusions will be confirmed in writing before your engagement begins.
  • Minimum term: Engagements have a minimum commitment of 3 months from the start date, unless otherwise agreed in writing.
  • Billing: Fees are billed monthly, in advance, in New Zealand Dollars (NZD), plus GST where applicable.
  • Late payment: A 7-day grace period applies from the invoice due date. If payment is still overdue after that, we may apply a reasonable late fee and/or pause work until your account is up to date.

3. Engagement, Fees & Payment

  • We provide digital marketing, social media management, content creation, business strategy consulting, admin, and bookkeeping support to small business clients, as described on our Services page and in your individual proposal or quote.
  • Every engagement is tailored — the specific scope, hours, and deliverables for your package will be confirmed in writing (by proposal, quote, or service agreement) before work begins.

2. Our Services

  • You may browse and use our website for your own personal or business reference. You may not copy, reproduce, or reuse our content, branding, or website design without our written permission.
  • We aim to keep our website accurate and up to date, but we don't guarantee that all content (including pricing indications, availability, or blog and resource content) is complete, current, or error-free at all times.
  • Our website may link to third-party websites (including Calendly for bookings). We're not responsible for the content or privacy practices of external sites.

1. Using Our Website

Effective Date: 17 September 2026.

These Terms and Conditions ("Terms") apply to your use of the EverySec International website, and to any services you engage EverySec International (operated by Digital Marketing & Admin Services Ltd, NZBN 9429052299957, "EverySec", "we", "us", or "our") to provide. By using our website or engaging our services, you agree to these Terms.

Where these Terms and a signed proposal, quote, or service agreement between you and EverySec differ, the signed agreement takes priority.